Frequently Asked Questions
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ATMCoiners will never reach out to you and ask you to send Bitcoin. If you have been contacted by someone claiming to be with ATMCoiners please reach out to our Support Team immediately. Do not send Bitcoin to unknown 3rd parties. Bitcoin transactions cannot be reversed, stopped or rerouted. If you have any questions or concerns you can contact our Support team at 1-833-451-0105 or email support@atmcoiners.com
Yes. As the world’s largest Bitcoin ATM operator, ATMConers is nationally licensed and federally regulated which requires proper ID verification of our customers. Coinsource does not share or sell any information whatsoever to 3rd parties.

In order to create an account with Coinsource, you’ll simply need your cell phone and your government-issued State ID orDriver License. (We do not accept foreign ID’s, City ID’s or Passports at this time.)

To begin, simply fill out our enrollment form starting with your phone number, you will receive a six-digit confirmation code via text message, this just confirms that thephone number you entered is yours and that you have access to the confirmation code to proceed.

Next, we will ask for a few photos to confirm your identity in order to comply with all state and federal bankingregulations which are required for all operators by law. Don’t worry, all of your information is 100% private and will neverbe shared or sold to any third-parties, ever.

The first photo we will need is of the front of your State ID card. Please make sure there aren’t any glares orobstructions like thumb or finger in the photo. This makes it easier for photos to be accepted. Simply tap the ‘Take a Photo’tab and your phone’s camera will prompt you to take a picture. Once you have a clear, glare and obstruction-free photo, tap‘Next’.

The second photo we need will be of the back of your ID. The third and final photo for the Enrollment Form is aself-portrait, or “selfie”. Please do not use any filters as they will not be accepted.

And that’s it! In just a short time you will receive a confirmation text message telling you your account has beenprocessed and approved and that you are able to proceed with transacting at any Coinsource Bitcoin ATM in the country.

No, not yet. Coinsource machines only accept U.S. cash to complete a transaction. The smallest denomination Coinsource machines accept is a $5 bill.

You can transact as little as $5 and as much as $8,500 per day from a Coinsource ATM.

No. Unfortunately, there will always be examples of bad people taking advantage of good things. Given the nature of privacythat comes along with cryptocurrencies, scammers will do whatever it takes to trick people into sending funds to them, andwith cryptocurrencies, it’s nearly impossible to identify someone solely from the wallet address they provided you to sendfunds to.

When sending funds to anyone, always use your best judgment and never forget that if something sounds “too good to be true”,it most likely is.

If you wouldn’t feel comfortable sending an envelope of cash to a complete stranger’s P.O. Box, do NOT send Bitcoin or anyother cryptocurrency to them either. Once a you send cryptocurrency, you cannot stop, cancel, or reverse the transaction.Please have 100% confidence in the identity of any recipient you intend to transfer funds to